Handcrafted Belgian chocolate for every occasion | Nationwide delivery | Custom orders available

Terms & Conditions


Please read these Terms & Conditions carefully before using our website. By accessing or placing an order with Haus of Chocolat, you agree to be bound by these Terms. If you do not agree, please refrain from using our website and services.


1. Use of Our Website

By using our website, you agree to use it for lawful purposes only. You must not use our website in any way that may cause harm to the business, other users, or third parties.


2. Product Information

We strive to ensure that all product descriptions, images, and pricing are accurate. However, slight variations may occur due to the handcrafted nature of our products.

We reserve the right to correct any errors or inaccuracies at any time without prior notice.


3. Orders & Availability

All orders are subject to acceptance and availability.

Haus of Chocolat reserves the right to:

  • Refuse or cancel any order
  • Limit quantities
  • Decline orders that violate our policies or values

This includes, but is not limited to, suspected fraud, misuse of the website, or inappropriate custom requests.


4. Pricing & Payment

All prices are displayed in South African Rand (ZAR) and are subject to change without notice.

Orders will only be processed once full payment has been received and cleared.


5. Intellectual Property

All content on this website, including images, text, branding, and designs, is the property of Haus of Chocolat and may not be copied, reproduced, or used without permission.


6. Third-Party Services

We may use third-party services (such as payment providers and couriers) to fulfil your order. We are not responsible for the actions, delays, or errors of these third parties.


7. Limitation of Liability

To the fullest extent permitted by law, Haus of Chocolat shall not be liable for any direct, indirect, incidental, or consequential damages arising from:

  • Use of our website
  • Purchase or use of our products
  • Delays, delivery issues, or third-party services

All use of our website and services is at your own risk.


8. Indemnification

You agree to indemnify and hold harmless Haus of Chocolat from any claims, damages, or liabilities arising from your use of the website or violation of these Terms.


9. Content Disclaimer

While we aim to ensure all content is accurate and up to date, we make no guarantees regarding completeness, accuracy, or reliability. Any reliance on website content is at your own risk.


10. Policy Updates

Haus of Chocolat reserves the right to update these Terms & Conditions at any time. Changes will take effect immediately upon publication on our website.


Contact Us

If you have any questions regarding these Terms & Conditions, please contact us at:
info@hausofchocolat.com


By using our website, you confirm that you have read, understood, and agreed to these Terms & Conditions.