At Haus of Chocolat, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.
By using our website, you agree to the practices described below.
1. Information We Collect
We collect information to provide and improve our services.
Device Information
When you visit our website, we automatically collect certain information, including:
- Web browser type and version
- IP address
- Time zone
- Cookies and tracking data
- Pages viewed, search terms, and interactions
Purpose:
To ensure the website functions correctly and to analyse usage for optimisation.
Source:
Collected automatically via cookies, log files, and similar technologies.
Disclosure:
Shared with service providers such as WooCommerce.
Personal Information
When you place an order, we collect:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment details (processed securely via third-party providers)
Purpose:
To process orders, arrange delivery, communicate with you, prevent fraud, and provide relevant updates or marketing (where applicable).
Source:
Collected directly from you.
Disclosure:
Shared with trusted providers including WooCommerce, Yoco, and The Courier Guy.
2. Sharing Your Information
We only share your information with trusted third parties necessary to operate our business and fulfil your order.
We may also disclose information where required by law, or to protect our rights and prevent fraud.
3. Marketing & Advertising
We may use your information to provide you with relevant marketing communications.
We use tools such as Google Analytics to understand customer behaviour and improve our website.
You can opt out of targeted advertising via:
4. Cookies
We use cookies to enhance your browsing experience, remember your preferences, and analyse website performance.
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website functionality.
5. Minors
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
If you believe a minor has provided us with personal information, please contact us at info@hausofchocolat.com, and we will take steps to delete such information.
6. Your Rights
You have the right to:
- Request access to your personal information
- Request correction or deletion of your data
- Opt out of marketing communications
To exercise any of these rights, please contact us at info@hausofchocolat.com.
7. Policy Updates
Haus of Chocolat reserves the right to update this Privacy Policy at any time to reflect operational, legal, or regulatory changes. Updates will take effect immediately upon publication on our website.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
info@hausofchocolat.com
By using our website, you acknowledge that you have read and understood this Privacy Policy.